Shipping policy
Thank you for shopping with The Retail Royal.
We currently ship orders within the United States.
Order Processing
Orders are typically processed before shipment during normal business days. Processing times may vary during weekends, holidays, high-volume periods, or special promotions.
Shipping Rates
Shipping charges are calculated and displayed at checkout based on the shipping option selected.
Current shipping options may include:
- Standard Shipping: $8
- Express Shipping: $15
- Free Standard Shipping: available on eligible orders of $70 or more
Shipping promotions and rates may change from time to time. The rate shown at checkout is the rate that applies to your order.
Delivery Times
Estimated delivery times are provided for convenience and are not guaranteed.
Delivery may be delayed due to:
- Carrier delays
- Weather
- Holidays
- High shipping volume
- Incorrect or incomplete shipping addresses
- Other circumstances outside our control
Tracking Information
When tracking is available, customers will receive shipping or tracking information after the order has been fulfilled.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
The Retail Royal is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
If you notice an address error after placing your order, contact us as soon as possible at:
We will make reasonable efforts to help before the order is shipped.
Lost, Missing, or Damaged Packages
If your order arrives damaged or you believe there is an issue with delivery, contact us as soon as possible with your order number and any available photos or tracking information.
Carrier investigations may be required for lost or missing shipments.
Returns
Return shipping is the customer's responsibility unless the item received was damaged, defective, or incorrect.
Please review our Refund Policy for full return eligibility and instructions.
International Shipping
At this time, The Retail Royal is focused on shipping within the United States. International shipping may be offered in the future.
Contact
For questions about shipping or your order, contact:
The Retail Royal
support@theretailroyal8.com
theretailroyal8.com