FAQ

How do I choose a size or style?

Select the listed options on the product page. Fitted hat sizes are not adjustable. If measurements, bottle size, or concentration are not listed, ask us before ordering.

Do you offer in-person shopping?

Shopping is by appointment only. Request an appointment with your preferred day, time, and items of interest. Wait for confirmation before visiting.

Do photos show the exact item?

Some fragrance listings use reference photos. Bottle size, packaging, and appearance can vary. Contact us if you need a photo of the specific item before ordering.

How much is shipping?

Review the shipping policy. Available methods and the final price are shown at checkout for your address.

How do I request a return?

Read our refund policy and contact us before sending anything back. Include your order number and explain the issue.

How do I get order help?

Email theretailroyal@gmail.com or use our contact form.